Privacy Policy
SPONGIE Privacy Policy
Last Updated: May 26, 2026
At SPONGIE, your privacy matters to us. This Privacy Policy explains how SSTAR and SPONGIE (“SPONGIE,” “we,” “our,” or “us”) collect, use, store, and protect your information when you visit our website, purchase our products, interact with our advertisements, or contact us.
By using our website, products, or services, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from you in several ways.
Information You Provide Directly
When you interact with SPONGIE, you may provide information such as:
Full name
Email address
Shipping and billing address
Phone number
Payment information
Order details
Customer support messages
Social media interactions
Account login credentials (if accounts are enabled)
This information is typically collected when you:
Place an order
Subscribe to emails or promotions
Contact customer support
Participate in giveaways or promotions
Create an account
Leave reviews or feedback
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Referral pages
Time spent on pages
Click behavior
Geographic region (general location)
Cookies and tracking data
This helps us improve website performance, understand customer behavior, personalize content, and improve your shopping experience.
2. Cookies & Tracking Technologies
SPONGIE may use cookies, pixels, analytics tools, and similar technologies to:
Remember your preferences
Keep items in your cart
Analyze website traffic
Improve website functionality
Measure advertising performance
Show relevant advertisements on other platforms
Third-party services such as Google Analytics, Meta/Facebook Ads, TikTok Ads, Shopify apps, or other advertising providers may also use tracking technologies on our website.
You can disable cookies in your browser settings, though some website features may not function properly afterward.
3. How We Use Your Information
We may use your information to:
Process and fulfill orders
Send shipping and order updates
Provide customer support
Improve our products and services
Prevent fraud and unauthorized activity
Personalize your experience
Run advertisements and marketing campaigns
Send promotional emails or offers
Conduct analytics and business reporting
Comply with legal obligations
We only collect information reasonably necessary to operate our business and serve our customers.
4. Marketing Communications
If you subscribe to SPONGIE marketing emails or SMS notifications, we may send you:
Product announcements
Discounts and promotions
Restock notifications
Marketing campaigns
Educational or lifestyle content
You can unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.
Please note that transactional emails, such as shipping updates or order confirmations, cannot be unsubscribed from while an order is active.
5. Payment Information
Payments made through our website are securely processed by trusted third-party payment providers such as:
Stripe
PayPal
Shopify Payments
TikTok Shop
Amazon
Etsy
Other marketplaces or payment processors
SPONGIE does not directly store your full credit or debit card information on our servers.
6. Sharing of Information
We do not sell your personal information.
However, we may share certain information with trusted third parties when necessary to operate our business, including:
Shipping providers
Payment processors
Marketing platforms
Analytics providers
Website hosting services
Fraud prevention tools
Customer support systems
These third parties are only permitted to use your information for legitimate business purposes related to providing services for SPONGIE.
7. Advertising & Analytics
We may work with advertising and analytics partners to understand how customers interact with our brand and advertisements.
These partners may collect information regarding:
Website visits
Ad interactions
Device identifiers
Browsing activity
This information may be used to:
Improve advertisements
Retarget visitors
Measure campaign effectiveness
Personalize future marketing
You may opt out of personalized advertising through your browser settings or platform advertising preferences.
Useful resources include:
Network Advertising Initiative Opt-Out
Digital Advertising Alliance Choices
8. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
While we take security seriously, no internet transmission or storage system can be guaranteed to be 100% secure.
9. Data Retention
We keep personal information only for as long as necessary to:
Fulfill orders
Provide services
Comply with legal obligations
Resolve disputes
Prevent fraud
Maintain business records
When information is no longer needed, we securely delete or anonymize it where appropriate.
10. Children’s Privacy
SPONGIE does not knowingly collect personal information from children under 18 years old.
If you believe a minor has provided personal information to us, please get in touch with us so we can remove the information promptly.
11. Third-Party Links
Our website may contain links to external websites, marketplaces, or social media platforms.
Once you leave the SPONGIE website, we are not responsible for the privacy practices or content of those third-party services. We encourage you to review their privacy policies separately.
12. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
Accessing your information
Correcting inaccurate information
Requesting the deletion of your information
Opting out of certain marketing communications
Requesting information about data usage
California residents may have additional rights under applicable privacy laws.
To make a privacy-related request, please contact us using the information below.
13. International Users
SPONGIE primarily operates within the United States. If you access our website from another country, you understand that your information may be transferred to and processed in the United States.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.
Updates become effective immediately upon posting to our website. Continued use of the website after updates means you accept the revised policy.
15. Contact Information
If you have questions about this Privacy Policy or your personal information, you may contact us at:
SPONGIE / SSTAR
Email: info@spongieshop.com
Website: Spongieshop.com